We care about you
Refund and Returns Policy
We want you to be completely satisfied with your purchase from JNJ Wear. If for any reason you’re not happy with your order, we’re happy to accept returns within 7 days of the delivery date.
To initiate a return, please contact our customer service team at email@example.com. We’ll provide you with a return shipping label and instructions on how to send your items back to us.
All items must be returned in their original condition, unworn, unwashed, and with all tags attached. We reserve the right to refuse any returns that do not meet these requirements.
Once we receive your return, we’ll inspect the items and issue a refund to your original payment method within 7 business days. Please note that shipping charges are non-refundable and customers are responsible for the cost of return shipping.
If you received a defective or damaged item, please contact us immediately so we can resolve the issue as quickly as possible. We may ask for photos of the damaged item before issuing a refund or replacement.
Please note that we do not accept returns on sale or clearance items, personalized or customized products, or items marked as final sale.
If you have any questions about our return and refund policy, please don’t hesitate to contact us. We’re always here to help!
Contact us at firstname.lastname@example.org for questions related to refunds and returns.